Doctor Online

By a team of Teladoc Health medical experts

REQUEST A VIDEO CONSULTATION TALK TO A DOCTOR

Anytime, anywhere access to a doctor. Doctor online makes it possible to ask any question related to your health to a doctor who is available 24/7, 365 days a year.

Our doctors can help you with many medical conditions, such as cold and flu symptoms, infections, anxiety, stress, allergies, and advice on non-emergency medical conditions. Get the care you need from the comfort of your own home, workplace or while traveling.

Whatever you are faced with, you can ask our doctor any health-related question.

If needed, you can also upload additional medical information so that our team can assess it along with your symptoms to get a full picture of your situation. You can also upload photos of, for example, a skin condition, a letter from a doctor or medication you are taking.

Get in touch with our team of experts and we will do everything we can to support you as best we can.

Who can use this service?

This service is offered to you by your insurance company and you get unlimited access to this service at no additional cost.

How does it work?

Request the service and schedule a video consultation or receive a callback from a doctor to get an answer to your medical question.

1 Request a consultation

Log in to the portal and click the button to request the service. Enter a brief description of your question or concern and schedule a video consultation or receive a callback from a doctor.
2 Talk to a doctor

Once we have received your request, our doctor will contact you in the manner you have requested. After the consultation, you will receive a brief report on what was discussed and advised.
3 Get answers to your medical questions.

Ask all your questions to our doctor and a follow-up consultation can be scheduled if necessary.

You can ask our doctors any question about your health from the comfort of your own home, workplace or while traveling.

This service is not suitable for urgent questions. Below are some examples of indications that are not suitable for this service.
Symptoms that are not suitable for our service are: chest pain, shortness of breath, severe abdominal pain, severe bleeding, suicidal thoughts or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications and high fever in a sick child. If you feel unwell, we advise you to contact the local emergency number (112 in Europe).

REQUEST A VIDEO CONSULTATION TALK TO A DOCTOR